Pre Order Shipping Policy
Please read before booking pre orders:-
1. Pre-order Processing Time: All pre-orders take between 12 to 30 working days to process.
2. Non-Working Days Excluded: Public holidays, guest holidays, and weekends are not included in the working days calculation.
3. Customs Delays: Pre-orders may be delayed during customs checks. We are not responsible for such delays and can only dispatch the order once customs clearance is completed.
4. Extended Customs Delay: If a parcel is held in customs for more than two months, we will provide store credit to the customer. The store credit can be used to purchase other items.
5. Pre-order Timeline: If you place a pre-order and later request expedited delivery, this will not be possible. Pre-orders take time, and you are expected to have reviewed the timelines before placing your order.
6. No Refunds: We do not offer any refunds. If you don’t receive the pre-order or if there is any problem for pre-orders, we will only provide a store credit from which you can buy whatever you want in future.